Contact Us
We're here to help. Reach out anytime – Yɛbɛn wo (we are close to you)
Visit Us
Head Office
Old Bekwai Road
Kumasi, Ashanti Region
Kumasi, Ashanti Region
8 branches across Ashanti
Working Hours
We're open
Mon-Fri: 8:00 - 17:00
Sat: 9:00 - 13:00
Sat: 9:00 - 13:00
Closed Sundays & holidays
Send us a message
Have a question? Need help with an application? Fill out the form and we'll get back to you within 24 hours. Bra na yɛnkasa – come let's talk.
Customer Support
Available Mon-Fri, 8am-5pm
+233 020 420 457
We speak
Twi, English, Hausa
Weekdays
8:00 AM - 5:00 PM
Monday to Friday
Saturday
9:00 AM - 1:00 PM
Selected branches only
Sunday
Closed
All branches
Phone Support
7:00 AM - 7:00 PM
Daily including weekends
Quick Contact FAQs
How quickly do you respond?
We respond to all inquiries within 24 hours on weekdays. For urgent matters, please call us directly.
Can I apply for a loan by phone?
Yes! Call us and we'll guide you through the process. You can also request a visit from our agent.
Do you have a WhatsApp number?
Yes, WhatsApp us on 020 123 4567 for quick questions and document sharing.
What languages do you speak?
All our staff speak Twi and English. We also have Hausa-speaking agents available.
Need immediate assistance?
Call our customer service team now. Frɛ yɛn ntɛm – call us now.